Sustainability at Ausfirst Lending Group

sustainability

At Ausfirst Lending Group, we believe in making a lasting impact by supporting Australians in achieving homeownership while fostering sustainable and responsible lending practices.

Our Commitment to Sustainability

Sustainability in mortgage brokering means helping customers secure home loans that align with their financial well-being while considering long-term community and environmental impacts.

We focus on driving positive change in three key areas:

  • Responsible Lending – Guiding customers toward mortgage solutions that are financially sustainable for their future.
  • Access to Affordable Housing – Working with lenders to help more Australians find pathways to homeownership.
  • Community and Environmental Impact – Supporting initiatives that promote energy-efficient homes and sustainable housing developments.

At the same time, we uphold ethical and transparent business practices, ensuring our approach to lending is responsible, customer-focused, and aligned with sustainable financial principle.

About Us - Ausfirst Lending Group

Vision Statement

With over 50 years of accumulated knowledge and lending experience, we are passionate about delivering exceptional service and crafting personalised lending strategies to help our clients fund their goals and dreams. Our advice-centric approach focuses on listening, understanding your unique needs, and empowering you to borrow with confidence.

We recognise the stress that can come with property purchases, and we are committed to taking those pressures away by keeping you up to date with every step of the loan, from initial assessment to post-settlement.

We look forward to getting to know you better and providing you with honest, transparent, and personalised advice so you can achieve your dreams.

Our Service Process

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Understand

We begin by understanding your unique goals and needs through an initial consultation (via phone, Zoom, or in person).

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Gather

We gather key information to validate your financial situation and lay the foundation for the right loan strategy.

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Analyse & Plan

We carefully review your options and craft a lending strategy tailored to your specific needs and objectives.

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Apply

We prepare and submit your application to the lender, ensuring everything is in order.

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Finalise

We manage the settlement process, keeping you informed every step of the way and making sure everything proceeds seamlessly.

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Support

We provide continuous support and review, offering updated loan options as your needs evolve over time.

‍Putting our customers at the heart of everything we do earns us their trust, loyalty and advocacy.

We are dedicated to supporting you every step of the way.
We make the process straightforward and hassle-free.
We go above and beyond to surpass your expectations.
We assure you that you will always talk to real people.
We will listen to your needs.
We will respond promptly to your inquiries.
We will find competitive interest rates for you and offer loan options aligned with your goals.
We will make sure you are fully satisfied with our service.

You can trust that you’re in good hands, and we’ll work to find the right loan tailored to your needs.

When you reach out to us, one of our friendly brokers will be ready to assist. We’ll guide you through every step of your loan application or refinance process and offer ongoing support and advice.

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