Why Choose Ausfirst
What Our Clients Say
Ready to Start Your Journey?
Contact us today to see how we can help you achieve your financial goals.
Lending, Listening and Advice
Whether you’re buying your first home or are an experienced investor, we’re here to provide you with a home loan tailored to your specific needs.
We’ll take the time to explain every aspect of your loan, from competitive interest rates and offset accounts to additional repayment options and redraw facilities. Our goal is to ensure that you have a clear understanding of the terms and features that can benefit your financial situation.
You can rely on us to listen intently, deliver exceptional customer service throughout the life of your loan, and keep supporting you as you work towards your future goals.
We’ll take the time to explain every aspect of your loan, from competitive interest rates and offset accounts to additional repayment options and redraw facilities. Our goal is to ensure that you have a clear understanding of the terms and features that can benefit your financial situation.
You can rely on us to listen intently, deliver exceptional customer service throughout the life of your loan, and keep supporting you as you work towards your future goals.
Vision Statement
With over 50 years of accumulated knowledge and lending experience, we are passionate about delivering exceptional service and crafting personalised lending strategies to help our clients fund their goals and dreams. Our advice-centric approach focuses on listening, understanding your unique needs, and empowering you to borrow with confidence.
We recognise the stress that can come with property purchases, and we are committed to taking those pressures away by keeping you up to date with every step of the loan, from initial assessment to post-settlement.
We look forward to getting to know you better and providing you with honest, transparent, and personalised advice so you can achieve your dreams.
We recognise the stress that can come with property purchases, and we are committed to taking those pressures away by keeping you up to date with every step of the loan, from initial assessment to post-settlement.
We look forward to getting to know you better and providing you with honest, transparent, and personalised advice so you can achieve your dreams.
Our Service Process
Understand
We begin by understanding your unique goals and needs through an initial consultation (via phone, Zoom, or in person).
Gather
We gather key information to validate your financial situation and lay the foundation for the right loan strategy.
Analyse & Plan
We carefully review your options and craft a lending strategy tailored to your specific needs and objectives.
Apply
We prepare and submit your application to the lender, ensuring everything is in order.
Finalise
We manage the settlement process, keeping you informed every step of the way and making sure everything proceeds seamlessly.
Support
We provide continuous support and review, offering updated loan options as your needs evolve over time.
Putting our customers at the heart of everything we do earns us their trust, loyalty and advocacy.
We are dedicated to supporting you every step of the way.
We make the process straightforward and hassle-free.
We go above and beyond to surpass your expectations.
We assure you that you will always talk to real people.
We will listen to your needs.
We will respond promptly to your inquiries.
We will find competitive interest rates for you and offer loan options aligned with your goals.
We will make sure you are fully satisfied with our service.
You can trust that you’re in good hands, and we’ll work to find the right loan tailored to your needs.
When you reach out to us, one of our friendly brokers will be ready to assist. We’ll guide you through every step of your loan application or refinance process and offer ongoing support and advice.
