Why Choose Ausfirst

What Our Clients Say

Adam F

“Fantastic to deal with, saving me thousands.”

“The team at Ausfirst Lending Group are fantastic to deal with.. nothing too difficult and the ongoing service and support post-settlement has been exceptional. The communication, explanation of services, and ultimately the deal offered exceeded expectations and has saved me thousands. Thank you to Debbie, Josh, and Richard for looking after me! Sending as many people I can in their direction.”

Ben H

“Helped us find the best loan suited to our individual needs.”

“My partner and I used Debbie Hays and Richard Luke to purchase our first home. They were great in helping us understand the process of purchasing a first property and comparing all banks to find the best loan suited to our individual needs. I would recommend Aus First Lending for any purchase or refinancing needs.”

Tracey S

“Richard’s always come through, even with tricky transactions.”

“Richard’s been my broker for many years, and has always come through, even with some really tricky transactions. Can’t recommend him highly enough!”

Shane B

“Sorted things out with ease every time, even 1400ks away.”

“Thanks Debbie & Richard! We’ve been using Richard for all our financial needs for nearly 20 years now. Every time, circumstances have been different & every time they have sorted things out for us with ease. Being 1400ks away didn’t matter & Debbie is fantastic to deal with, always working hard for the customer & went above & beyond with every interaction. Josh is the same, always doing as much as he can plus more… We can’t speak highly enough of the team ….. Thank you!”

Liam E

“Great communication throughout, made the process easy!”

“Had the best experience using AusFirst Lending Group. We were well informed during the process of buying our 3rd home – Debbie made the process easy! Great communication throughout! Will recommend!!”

Julie J

“Responsive, easily contactable, and clear advice.”

“Richard and his team at Ausfirst are excellent! They recently helped me purchase 2 properties (and have helped me purchase 6 others in the past). They are responsive, easily contactable and provide clear and concise advice. If you are looking for a broker who cares about your transaction and your long term goals then I cannot recommend Richard and his team enough.”

Ian B

“Debbie patiently answered all our questions and helped with paperwork.”

“Nothing was too much trouble and Debbie patiently answered any questions we had. It’s nice to get a cheaper rate and have someone help take care of all the paperwork.”

James M

“Very responsive and highly recommended.”

“Richard and his Team assisted with refinancing my existing loan and applying for a new loan. The team at Ausfirst Lending Group were very responsive throughout the whole process and were there to respond to all questions. I highly recommend them.”

Ready to Start Your Journey?

Contact us today to see how we can help you achieve your financial goals.

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Lending, Listening and Advice

Whether you’re buying your first home or are an experienced investor, we’re here to provide you with a home loan tailored to your specific needs.

We’ll take the time to explain every aspect of your loan, from competitive interest rates and offset accounts to additional repayment options and redraw facilities. Our goal is to ensure that you have a clear understanding of the terms and features that can benefit your financial situation.

You can rely on us to listen intently, deliver exceptional customer service throughout the life of your loan, and keep supporting you as you work towards your future goals.

About Us - Ausfirst Lending Group

Vision Statement

With over 50 years of accumulated knowledge and lending experience, we are passionate about delivering exceptional service and crafting personalised lending strategies to help our clients fund their goals and dreams. Our advice-centric approach focuses on listening, understanding your unique needs, and empowering you to borrow with confidence.

We recognise the stress that can come with property purchases, and we are committed to taking those pressures away by keeping you up to date with every step of the loan, from initial assessment to post-settlement.

We look forward to getting to know you better and providing you with honest, transparent, and personalised advice so you can achieve your dreams.

Our Service Process

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Understand

We begin by understanding your unique goals and needs through an initial consultation (via phone, Zoom, or in person).

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Gather

We gather key information to validate your financial situation and lay the foundation for the right loan strategy.

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Analyse & Plan

We carefully review your options and craft a lending strategy tailored to your specific needs and objectives.

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Apply

We prepare and submit your application to the lender, ensuring everything is in order.

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Finalise

We manage the settlement process, keeping you informed every step of the way and making sure everything proceeds seamlessly.

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Support

We provide continuous support and review, offering updated loan options as your needs evolve over time.

‍Putting our customers at the heart of everything we do earns us their trust, loyalty and advocacy.

We are dedicated to supporting you every step of the way.

We make the process straightforward and hassle-free.

We go above and beyond to surpass your expectations.

We assure you that you will always talk to real people.

We will listen to your needs.

We will respond promptly to your inquiries.

We will find competitive interest rates for you and offer loan options aligned with your goals.

We will make sure you are fully satisfied with our service.

You can trust that you’re in good hands, and we’ll work to find the right loan tailored to your needs.

When you reach out to us, one of our friendly brokers will be ready to assist. We’ll guide you through every step of your loan application or refinance process and offer ongoing support and advice.

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