ABOUT JAY
Keeping every loan on track to settlement
Jay Miles is the Loan Administrator for Ausfirst Lending Group, supporting both the team and clients to keep every loan application running smoothly.
With deep experience in broker administration, compliance and backend broker systems, Jay makes sure each application is prepared carefully and accurately the first time.
700+ home loans settled
Over his career, Jay has lodged and coordinated the settlement of more than 700 home loans. His attention to detail and understanding of industry requirements let him handle the complexities of broker systems with ease.
Your contact through settlement
Once a loan is lodged, Jay stays your point of contact until settlement. He works with solicitors and lenders so each settlement is booked within the right timeframe and goes ahead as expected.
- Application lodgement
- Lender follow-up
- Solicitor coordination
- Settlement booking
No surprises, just peace of mind through one of life’s biggest financial transactions.


